A total of 13 routes are being launched from the secondary airports in Chicago and Houston by Frontier, most of which are served by rival Southwest Airlines.
Recent high-profile meltdowns were mainly caused by a reluctance of workers to pick up overtime shifts during periods of high stress such as bad weather events and IT system failures, the CEOs said.
Southwest Airlines remains in the midst of a hiring push to alleviate operational challenges it encountered during the third quarter, but the airline is also turning attention to building up network depth over the next year to recover more quickly from irregular operations.
Southwest Airlines and United Airlines announced updated employee vaccination policies, as U.S. carriers experiment with carrots and sticks to incentivize greater vaccine uptake among their workers.
Southwest Airlines President Tom Nealon has retired from leading the company just a few months after being passed over to replace outgoing CEO Gary Kelly.
Southwest Airlines and Delta Air Lines announced plans to increase their employee hiring targets, part of an effort to address staffing shortages amid a strong U.S. domestic summer travel season.
Southwest Airlines warned that it does not expect to be profitable in the 2021 third quarter (Q3), as a spike of COVID-19 infections associated with the new delta variant appears to be harming demand for air travel.
Southwest Airlines pilots said a staff shortage caused by an aggressive schedule ramp-up and training bottleneck is exacerbating operational challenges plaguing the company in recent weeks.
Routes looks at the current state of the growing US-Mexico transborder market in the wake of the FAA’s decision to downgrade Mexico’s safety rating to Category 2.