BARCELONA—Anticipating more than $1 billion in services and operations revenue for its electric vertical-takeoff-and-landing (eVTOL) aircraft, Eve Air Mobility has launched a new aftermarket services offering aimed at supporting future operators.
Eve TechCare includes services for all aspects of daily eVTOL operations—such as aircraft health monitoring, MRO, entry into service support, pilot and mechanic training, parts and batteries, and technical and operational publications—which customers will be able to access through a digital platform.
On the sidelines of Aviation Week Network’s MRO Europe conference in Barcelona, Eve VP of customer services Luiz Mauad said Eve TechCare was developed by leveraging its parent company Embraer’s expertise and by working with eVTOL customers to better understand their individual needs.
Eve currently has 30 customers in 13 countries, spanning different segments of the industry such as helicopter operators, airlines and leasing companies. The company has letters of intent for 2,900 eVTOLs, representing what Eve estimates to be $14.5 billion in potential revenue. Eve has also secured non-binding services and operations contracts with 14 customers, covering approximately 1,100 eVTOLs. The company expects these services contracts to potentially generate $1.2 billion in revenue during the first five years of operations.
“We expect the eVTOL market to scale up very fast,” Mauad says. “As soon as we start to fly, people will understand more about our product, and as soon as we sell more aircraft, the services [contracts] will come with it.”
Over the past few years, Eve has been working toward building what it calls a “holistic approach” to the eVTOL market that includes all of the aftermarket aspects. For instance, together with DHL Supply Chain it is studying best practices for supplying operators and service centers with spare parts, including requirements around battery transport, storage and disposal, as well as distribution of parts and materials required for MRO.
Eve is also working to establish a network of maintenance and service providers. In May, it signed a memorandum of understanding with Embraer and Groupe ADP to establish an eVTOL maintenance hub at Paris Le Bourget Airport. Mauad notes that Eve will be leveraging the global footprint of Embraer Services and Support, including its MRO network partners, to ensure that services are available in cities where its eVTOLs will operate.
Eve is targeting 2026 for type certification of its eVTOL. The company has assembled its first full-scale prototype and selected primary suppliers, and it is now working on comprehensive testing with the prototype to evaluate operation and performance.
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