DOT Defining ‘Controllable’ Airline Disruptions For Compensation Mandates

Flights grounded
Credit: Roberto Schmidt / Getty Images
An advance notice of proposed rulemaking (ANPRM) explores how to define “controllable” airline delays and cancellations, as the U.S. Transportation Department (DOT) considers mandating customer refunds and other compensation for disrupted travel. The department in May 2023 had announced plans to...
Christine Boynton

Christine Boynton is a Senior Editor covering air transport in the Americas for Aviation Week Network.

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