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After two and half years of surging consumer complaints, the U.S. Transportation Department (DOT) has finally released a proposed rulemaking intended to codify requirements for customer refunds when carriers cancel or delay flights. But the final text of the Notice of Proposed Rulemaking (NPRM) on...
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Daily Memo: DOT’s Refund Rulemaking Is Too Little, Too Late is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.
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