Featured Airline: Tiger Airways Singapore

Tiger Airways Singapore began services in September 2004 and is Singapore's biggest low-cost airline today, serving 21 destinations across nine countries and territories from its base at Singapore's Changi Airport.

Tiger Airways is a true low-cost/low-fare airline and a fully owned subsidiary of Tiger Airways Holdings Limited, which is listed on the Singapore Exchange (SGX).

Tiger consistently offers the lowest possible fares by removing non-essential costs and focusing on route profitability. The carrier achieves high levels of aircraft utilisation by using a single aircraft type (Airbus A320 family) and with fast turnarounds (30 minutes).
The airline has been steadily growing its passenger volumes and load factor. For the financial year ending March 31 2010, total passenger numbers grew 54% over the previous 12 months, to a record 4.9 million. Average load factors increased 6 percentage points to 85%.

Fleet

Tiger Airways currently has 19 Airbus A320-family aircraft in its fleet, of which 10 are based in Singapore. The company has committed to growing its fleet to 68 aircraft by December 2015. Seven aircraft are scheduled for delivery each year between April 2010 and March 2012.

Network

Tiger Airways Singapore serves 21 destinations across Australia, Greater China, Malaysia, Vietnam, Indonesia, Thailand and India from Singapore.

Personnel

David Perring Commercial Director - Tiger Airways Singapore
Chris Mulcairn Network Manager - Tiger Airways Singapore
Rosalynn Tay Managing Director - Tiger Airways Singapore
Tony Davis President & Group Chief Executive - Tiger Airways Holdings Limited

Airline Requirements

Partnership Philosophy
Tiger Airways Singapore believes in a win-win approach to supplier and partner relationships.
The airline has already established successful partnerships with a number of major suppliers, such as Airbus, Singapore Changi Airport Budget Terminal and numerous airports across Asia.
It is committed to a mutually beneficial relationship with successful respondents, while focusing on achieving significant volume growth on each and every route.

What Tiger is Looking For:

A long-term airport user agreement that provides sufficient infrastructure for long-term growth on an economically viable basis.

Departure and arrival slot availability, terminal infrastructure availability and robust growth potential.
Provision of Customs, Immigration and Quarantine services to allow international operations.

The availability of ground handling, engineering, fuel and other support services.

The carrier requires that airport ground handling companies to demonstrate their ability to execute 25-30 minute turnarounds, as well as free use of aerobridges and/or air stairs where applicable.

Above all, the carrier requires real and tangible support in respect of its operating cost base. This could take the form of incentive schemes, subsidy's, rebates, low cost/fee structure, flexible operations, etc.

Information Required:

General marketing information/brochures about the location city, state or region. Supporting data such as population, GDP, tourist arrivals, etc.
Name of primary airport contact, designation, email address, telephone number, etc.
Airport passenger volumes over the last five years by month and by country.
Passenger volume projections over the next five years.
Current scheduled services to/from Singapore and other major South East Asian cities.
Information on airport facilities - passenger capacity, terminals, runways, aircraft stands, any dedicated low-cost facilities, and details of any expansion plans.
Details of any capacity issues (terminal, runway), curfews or restrictions on airport usage.
Contact details for ground handling suppliers, fuel suppliers, and maintenance service providers.
Details of any financial support available to Tiger Airways Singapore in the event of launching a new service to the airport. This could include but not be limited to:
Government assistance in the form of cash incentives, subsidies, etc.
Tourist Association / Local Authority / Other assistance in the form of cash incentives, subsidies, etc.
Airport assistance in the form of incentive schemes, subsidies, reduced airport fees, etc.

Any branding and/or marketing opportunities available to Tiger Airways Singapore within the airport terminal or local catchment area.

Please include any conditions to be attached to the above incentives, rebates or discounts.

To send your proposal through to Tiger Airways via Route Exchange, please Click Here

Richard Maslen

Richard Maslen has travelled across the globe to report on developments in the aviation sector as airlines and airports have continued to evolve and…